cho mình hỏi là mình muốn up ảnh gravatar mà k được

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  ngason81 · Member · Apr 27, 2021 at 1:55 am

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  Cho mình hỏi là mình muốn up anh gravatar mà không được, nó báo lỗi thế này ‘Hmm,your new profile photo is not saved. Please try uploading again.’ Mình đã save ảnh vào trong máy tính rồi, và đã up lại ảnh mấy lần đều không được. email đăng nhập của mình là (email visible only to moderators and staff). Vậy phải làm thế nào vậy bạn?

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  fstat · Staff · Apr 27, 2021 at 12:13 pm

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  Hi there,

  I used Google Translate to translate your message as this is the English support forum. In your message you said:

  Let me ask if I want to upload the gravatar but it can’t be saved, the error message says ‘Hmm, your new profile photo is not saved. Please try uploading again. ‘I already saved the image to my computer, and uploaded the image again many times is not possible.

  Please make sure you’re following these instructions:

  https://wordpress.com/support/manage-my-profile/#profile-photo

  If you’re still having trouble uploading your profile picture clear your browser’s cache (https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache) or use a different browser.