Claim site

• 

  roaditsolutions · Member · May 7, 2020 at 7:42 pm

  • Copy link
  • Add topic to favorites

  I am working for a customer and we need to claim and remove a site:
  example: sitename.wordpress.com
  The site was created around ten years ago and they don’t have the access to the admin section. What can we do?

• 

  kokkieh · Staff · May 8, 2020 at 9:54 am

  • Copy link

  Hi there,

  WordPress.com sites belong to the account that creates them, and we don’t reassign ownership of any WordPress.com address to someone else for any reason, unless the current owner of the site requests it.

  https://en.support.wordpress.com/recycling-blog-names/

  If your customer believes that site belongs to them but the no longer have the login details for the account, they can try to regain access via our account recovery process:

  Recover Your Account