Claiming ownership of website

  • Unknown's avatar
    fancycupau · Member ·

    Hi community

    I have purchased a restaurant who uses the wordpress template for the website. The purchase was done two months ago and the past owner did not pass to me the log in details. I will need to update something on our website but it seems the past owner is currently on holidays and I could not get hold of him. Is there a chance I could have the ownership of the site transferred to my account, I can provide a receipt from my Domain/Hosting company to prove my ownership.

  • staff-doublebassd · Staff ·

    Hi there,

    What is the site URL? Based off of what you are describing, and it appears you’re in the wrong forum. Your site is using the open source WordPress.org software and you need to seek help at these forums:

    https://wordpress.org/support/forums/

    You would need to reach out to the hosting company to gain access to the site.

    These forums are for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

    WordPress.com vs. WordPress.org

    Thanks!

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