Clicking Customize button redirects to 1&1 IONOS login

• 

  moiz · Member · Jun 13, 2019 at 5:07 am

  • Copy link
  • Add topic to favorites

  When i try to customize the website and click the customize button from the side panel i am redirected to 1&1 IONOS login page. How can i restore the default customizer in the side panel?

  The blog I need help with is: (visible only to logged in users)

• 

  kokkieh · Staff · Jun 13, 2019 at 7:32 am

  • Copy link

  Hi there,

  What site are you trying to Customize? There is no link at all between http://moiz.wordpress.com/ and Ionos, and that site’s Customizer loads fine for me.

• 

  moiz · Member · Jun 13, 2019 at 1:01 pm

  • Copy link

  I apologize. It is for altoonamasjid.com

• 

  staff-zinnia · Staff · Jun 13, 2019 at 2:00 pm

  • Copy link

  Ok. http://altoonamasjid.com/ does not use our managed hosting environment from WordPress.com. Instead, it uses the open source WordPress installation. For help you need to contact your hosting provider or use the forums available at https://wordpress.org/support/forums/

  I’d also suggest talking to your domain provider about getting an SSL certificate.