Close account, and request for refund.

  • Unknown's avatar
    vanvipa500 · Member ·

    Hello,

    I used to open this account long time ago for learning to create website. But I finally can’t do it and didn’t use this account since that time. But 2 days ago I’ve charged for $226 for woocommerce app or something. I want to cancel it and request a refund, because I don’t use it any more.
    Waiting for your reply and response.

    Regards,

    I don’t have a site with WordPress.com yet

  • Unknown's avatar
    aisajib · Member ·

    Hi there,

    I’m not seeing any WordPress.com subscriptions on your account. I do see that you have subscriptions for WooCommerce products. Please go to https://woocommerce.com/my-account/create-a-ticket/ after logging in to WooCommerce.com using your WordPress.com account and send WooCommerce an email to cancel the subscription renewals and get a refund.

    You can also follow the instructions here to cancel the subscriptions and get a refund by yourself from within the WooCommerce.com dashboard: https://woocommerce.com/refund-policy/

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