Close account = cancellation subscription?

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  frankserneels64 · Member · Feb 9, 2022 at 5:51 pm

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  Hi, when I close my account, is the yearly subscription with an amount of 18 euro cancelled as well? Thanks

  I don’t have a site with WordPress.com yet

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  staff-blorbo · Staff · Feb 9, 2022 at 7:16 pm

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  We have no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

  Specifically, what are you looking to cancel?

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  frankserneels64 · Member · Feb 10, 2022 at 9:58 pm

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  Hi, thank you for your investigation. Yes, the account that has been reported is not correct. Meanwhile I submitted ‘Cancel domain’ in the account for which a yearly amount is charged. I guess that is all I need to do to close the billing for the domain.

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  staff-blorbo · Staff · Feb 10, 2022 at 11:20 pm

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  Most likely, but if you reply here from the correct account, we can double-check for you. :)