Close my account

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  jbargo · Member · Mar 30, 2020 at 2:55 pm

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  Close my account

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  staartmees · Member · Mar 30, 2020 at 2:58 pm

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  Just follow instructions at https://wordpress.com/support/close-account/

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  jbargo · Member · Mar 30, 2020 at 3:07 pm

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  I did!

  The instructions tell me to Cancel Purchases first. I have nothing listed in the Purchases tab of Manage Purchases.

  When I click the Close Your Account Permanently link at the bottom of the Account Settings page, it opens a page that tells me “To close this account now, contact our support team.”

  When I click on that, it takes me to a page to submit a request to the Forums.

  What did I do incorrectly?

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  staff-doublebassd · Staff · Mar 31, 2020 at 2:21 pm

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  Hi there,

  I had to downgrade your site from the attached business plan. Try to close again and let me know if you still have trouble.

  Thanks!