Closing account / payment charged but blog not in use

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  neeshaorgc96d33ce80 · Member · Sep 17, 2021 at 2:56 pm

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  Good afternoon,

  I’ve been charged a bill of £132 for a blog that is no longer in use and has no domain associated to it anymore since earlier this year – can you please assist me in processing a refund and permanently closing this account so that it doesn’t happen again?

  Many thanks

  Site: http://box5532.temp.domains/~neeshaor.
  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-doublebassd · Staff · Sep 17, 2021 at 4:39 pm

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  Hi there,

  I checked your site and your domain is not hosted with us here but rather is hosted on enom.com. The site is using the open-source WordPress.org software, so you’ll need to reach out to Enom regarding the refund.

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Hope this helps.

  Thanks!