Closing account/ refund

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  rebecker · Member · Aug 15, 2022 at 7:08 pm

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  Hi! I’d like to close this account- it’s no longer in use. I think the payment for the year was charged yesterday- wondering if there’s any chance I can get a refund.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Aug 15, 2022 at 8:19 pm

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  Hi there,

  I do not see any upgrades under your @rebecker WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/.

  Is it possible you made your purchase under a different login? What is the URL of the site associated with the upgrade you are needing help with? Happy to check in our system so we can take a closer look.