CNAME transfer

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  sedanperk · Member · Nov 15, 2021 at 4:46 pm

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  I Can’t get into my DNS records. I am transferring to a different server. I need to update the CNAME. the link that is supposed to be clickable to manage my domain is not.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  kleyhalisson · Member · Nov 15, 2021 at 7:56 pm

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  Hello @sedanperk. Here is the instructions to view, add or edit DNS records: https://wordpress.com/support/domains/custom-dns/#viewing-your-dns-records
  Which part of it is not working?

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  kokkieh · Staff · Nov 16, 2021 at 7:02 am

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  Hi there,

  Is this for the domain, perkinsauctioneers.com?

  You transferred that domain away from us on 10 November, so it’s no longer registered here. That domain is now registered at GoDaddy.com, so you’ll need to log into your account there instead to make those changes.

  
  @kleyhalisson,

  With questions like these it’s always a good idea to confirm the domain someone is talking of first. The instructions you gave won’t be useful if it’s a domain that’s registered somewhere else, or if someone is trying to point their free WordPress.com address to another provider (the latter is not possible at all, by the way) :)