code via sms

• 

  mquickzone · Member · Aug 2, 2023 at 5:06 pm

  • Copy link
  • Add topic to favorites

  i am not receiving backup phone number code. how to set it and i am getting my authentication code is invalid how to recreate it?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

• 

  staartmees · Member · Aug 2, 2023 at 5:21 pm

  • Copy link

  That’s when you must use on of the backup codes you got and were supposed to print out andxstore on a safe place, when you set up 2FA.

• 

  aisajib · Member · Aug 3, 2023 at 5:53 am

  • Copy link

  Hi there!

  If you don’t have backup codes to use, please submit the account recovery form here or send a direct email to passwordhelp@wordpress.com from the email address used on your WordPress.com account.

  Our account recovery team will be happy to assist you with logging into your WordPress.com acocunt.

  Thanks!