Comment issue

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  anyalove · Member · Oct 18, 2019 at 12:21 am

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  Hi, our site has more than one admin. I am able to comment on a post without issue however when my boss leaves a comment it doesnt display and there is no trace of it in the dashboard either. His settings are the same as mind and I can not find this topic in the support forum. Please advise?

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  justjennifer · Member · Oct 18, 2019 at 9:58 am

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  Hi there, what site are you working on? Once we know that we can point you in the right direction for support.

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  anyalove · Member · Oct 19, 2019 at 4:11 pm

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  [redacted by mod] Thank you!

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  justjennifer · Member · Oct 21, 2019 at 6:04 am

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  Hello again, the site you indicated is using the open source WordPress software and is hosted with HostGator,

  Nameservers:
  NS8277.HOSTGATOR.COM
  NS8278.HOSTGATOR.COM

  This support forum assists users of the WordPressdotcom platform. WordPressdotcom (where we are ) and WordPress are separate entities with different documentation and support forums. More information about the differences can be found here: https://en.support.wordpress.com/com-vs-org/

  For help with a site using the open source WordPress software, you’ll want to head over to https://wordpress.org/support where you’ll find documentation and users who have more experience with the software you are using. If you don’t have a username on the ORG forums you can register one on the top of that page.

  Best wishes
  PS because the site mentioned is of an adult nature, I have redacted the link from view as we are family friendly in these public forums. Thanks for understanding.