Comments not appearing

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  gingercarney · Member · Aug 28, 2013 at 4:08 pm

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  On my latest post the comments people are making are being emailed to me but not asking for approval. I can’t get them to display. I already read the Comment Display Options/Settings/Discussion and this is not solving the problem. Another comment was posted on an older post by the same user and it worked fine this morning. It must be a setting with this specific post.

  The blog I need help with is: (visible only to logged in users)

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  kathrynwp · Staff · Aug 29, 2013 at 3:00 pm

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  Hi there, did you manage to get this sorted out? I’m seeing three comments on your latest post, and I don’t see any additional comments pending approval. Here’s a screenshot of what I see:

  http://cl.ly/image/3i1H2J0X2e1w

  If you still need help with this, perhaps you could take screenshots of the the comments you’re receiving by email so I can take a look and see what might be going on.

  Here’s a guide on how to make a screenshot, if you’re not sure: http://en.support.wordpress.com/make-a-screenshot/

  You can upload the screenshot – in a graphic format like JPG, PNG, or PDF – in your Media Library so I can see it. Thanks.

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  gingercarney · Member · Aug 29, 2013 at 5:28 pm

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  I took the “comment box” down that wasn’t working. I had added it to my post, similar to a post in the past, which worked just fine but for some reason it’s not working now. The WordPress “Leave a comment” is working so that is good enough for me.

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  kathrynwp · Staff · Aug 29, 2013 at 5:32 pm

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  OK – if you need further help with this, just let me know.

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  gingercarney · Member · Aug 29, 2013 at 5:37 pm

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  Thanks