Comments not appearing

• 

  rukshanaafia · Member · Dec 6, 2019 at 2:44 pm

  • Copy link
  • Add topic to favorites

  A frequent commenter on my posts (Kathy Bergen) was able to get a comment up on the latest but when I replied , her 2 attempts to continue the conversation never appeared . I have checked and they are neither pending nor in the spam queue . Can one of us do anything ?

  The blog I need help with is: (visible only to logged in users)

• 

  staff-zinnia · Staff · Dec 6, 2019 at 3:14 pm

  • Copy link

  Hi –

  I’ll be happy to take a look. Which post is this happening on? Please share a link to that post and also share the username of Kathy. Thanks.

• 

  rukshanaafia · Member · Dec 6, 2019 at 3:19 pm

  • Copy link

  Some actual work & future possibilities

  That is the post . Kathy doesn’t have a username as she doesn’t blog herself . She comments as Kathy Bergen as you can see .

• 

  staff-zinnia · Staff · Dec 6, 2019 at 4:11 pm

  • Copy link

  Thanks for sharing. So, the only comment that Kathy left is the one that you see published. I would need to take a closer look at her account in order to see what’s going on. The comments are not trapped in spam and have not been removed.

  Ask Kathy to write to me here. Just give her a link to this forum. I’d also suggest that she clear her browser cache and try again.

  Solve Common Browser Issues