como solicitar cambio de wordpress.com a wordpress.org

  • Unknown's avatar
    textboxredactores · Member ·

    Por error empecé una cuenta de wordpress.com y pagué un paquete premium. Pero me han dicho que lo que necesito para mi empresa es hacer mi blog en wordpress.org. quisiera saber cómo hacerlo y qué pasa con el dinero que he pagado. se me puede devolver? no me importa perder el contenido de lo que hice en la plantilla de wordpress.com. lo unico que me importa es mantener mi dominio y saber si perdo todos los beneficios que tenía cuando pagué e paquete premium.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    shawnajroberts · Member ·

    Hi there!

    We currently only offer support in English, so I used Google Translate to translate your post. If you need further help in Spanish, check out our Spanish language forum here:

    http://es.forums.wordpress.com/

    Unfortunately both of your purchases were made over two months ago. Our refund policy is 30 days.

    Is there a particular feature that you need that you aren’t able to find on WordPress.com? Maybe I can suggest a way to make that work on WordPress.com instead.

    For reference, here’s some information about the differences between WordPress.com and WordPress.org:

    WordPress.com vs. WordPress.org

    If you go ahead with the move to WordPress.org, I can help you set up your domain to point to your new host. And I can look into getting you a partial refund for your upgrades.

  • The topic ‘como solicitar cambio de wordpress.com a wordpress.org’ is closed to new replies.