Complicated Issue – unable to edit website
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A previous employee has done something to my website that makes it impossible for me to sign in and edit. When I try to edit the site through my account, the owner of the website, it brings me to a wordpress login page, but says that my login credentials are incorrect. Does this mean my website is locked behind her personal login? I cannot contact her and now cannot access my website at all. I believe she could have moved it to a different hosting service, but I can still see it on my wordpress dashboard. I do not know how to proceed from here, as I have no idea where she might have moved it to or the login to access the editing capabilities of my website.
Site: http://www.revivesanantonio.com.
WP.com: Unknown
Jetpack: Yes
Correct account: Yes -
Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.
To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/
WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/
And, they do have some options for you at https://wordpress.org/support/article/resetting-your-password/
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