conflict

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  mydeemireille · Member · May 5, 2015 at 12:56 am

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  Hello,
  My website with wordpress exist…www.mireilledupuis.com
  but… when i log in with my email address which is {DELETED – Do not post login info on a public forum}
  I can not see my dashboard and it is like it’s a new wordpress with nothing in it…
  I would like to have my wordpress back… their was a email address always attached to my wordpress and it was an outlook adresse but this address does not exist…. so i couldn’t get in my site and now I dont know how I have made this mistake but I really need to get back to my access at my site…please help i can not find any where on the forum … the information i need. thank you

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  staff-ozmodiar · Staff · May 5, 2015 at 1:33 am

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  The issue is that the WordPress.com user account that you are posting from is not the owner or admin of http://mireilledupuis.com/.

  So you must have ended up with a second WordPress.com account at some point. You will need to log into the other account in order to access the http://mireilledupuis.com/ dashboard.

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  staff-ozmodiar · Staff · May 5, 2015 at 1:34 am

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  Also, I would encourage you to change your password for the account you are posting from. I have deleted it from this post, but there is no way to ensure that your account was not compromised.

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  dionneartiste · Member · May 5, 2015 at 12:26 pm

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  ok but the first one… we can not enter because of the email address attached to it… the outlook email address from the good address for http://www.mireilledupuis.com is no longuer in use… so no way to get back … watch could we do…I am writing for Mireille because she doesn’t understand english …she forward the email to me… on her site you see art tandem and art tandem is me racheldionne.com we are to artists. and work together

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  mydeemireille · Member · May 5, 2015 at 3:40 pm

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  Bonjour Monsieur ,

  Je donne la permission à Rachel Dionne de s’occuper de mon site wordpress à lequelle je n’ai plus de tableau de bord.
  Elle comprend mieux l’anglais que moi.
  Alors elle a mon autorisation en toute confiance et faite lui confiance

  Merci

  Mireille Dupuis
  Mydée

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  staff-ozmodiar · Staff · May 5, 2015 at 5:10 pm

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  If you cannot remember the login information for a WordPress.com account, your best bet is to try the account recovery process here:

  https://wordpress.com/wp-login.php?action=recovery

  Due to the private nature of information required for account recovery and the public nature of these forums, we cannot help with account recovery here.

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  staff-ozmodiar · Staff · May 5, 2015 at 5:10 pm

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  Si vous ne vous rappelez pas les informations de connexion pour un compte WordPress.com, votre meilleur pari est d’essayer le processus de récupération de compte ici:

  https://wordpress.com/wp-login.php?action=recovery

  En raison de la nature privée des informations nécessaires à la récupération de compte et le caractère public de ces forums, nous ne pouvons pas aider à la récupération de compte ici.