Connect Domain

  • Unknown's avatar
    ghassandab55709c7 · Member ·

    Hello,

    I just paid for explorer and I am trying to point the site to swifti.com.au

    When itry to complete the flow I get a blank white screen. This is the URL.

    https://wordpress.com/domains/mapping/ghassandab55709c73.wordpress.com/setup/swifti.com.au

    Can you please help as this is frustrating.. i spent a few days creating the website, I paid for explorer and then the most important thing which is making my website have the correct url is not working.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • fstat · Staff ·

    Hi there,

    It sounds like the blank white screen issue you’re encountering could be related to a browser-specific problem. A good first step to troubleshoot this would be to clear your browser’s cache. This can often resolve issues like the one you’re experiencing. You can find step-by-step instructions on how to do this here: https://wordpress.com/support/browser-issues/#clearing-your-browser-cache

    If clearing the cache doesn’t solve the problem, I’d recommend trying loading that page using a different web browser. Sometimes, certain browsers may have compatibility issues, and switching to another browser can be a quick and easy fix.

    Please don’t hesitate to reach out if you need any more help or if the issue persists after trying these steps.

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