connecting site to wordpress.com without JetPack

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  copstaff · Member · Apr 24, 2017 at 12:30 pm

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  I had to deActivate JetPack because the site we have our website hosted at is unable to upgrade to the PHP version necessary to keep getting updates. However, I thought I’d be able to still see my site statistics if I logged into the WordPress account. My account now has no site attached to it. Is there anyway to attach the site without utilizing JetPack?
  Thanks!

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  supernovia · Staff · Apr 24, 2017 at 10:11 pm

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  Hi @copstaff, Jetpack is what connects your site to WordPress.com and its services. Is your host able to put you on an updated server?

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  copstaff · Member · Apr 25, 2017 at 3:13 pm

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  Not for another year or so. He has 70 other sites he hosts and has to make sure they are all capable of the upgrade. What is confusing is that we have a test site on his server as well and I don’t think we have issues there getting JetPack updates…

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  supernovia · Staff · Apr 25, 2017 at 7:12 pm

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  @copstaff perhaps you could get in touch with Jetpack support and include the errors you’re getting when you try to update:

  Contact Support