Connexion problem

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  contactcf67831f2f · Member · Aug 19, 2024 at 3:45 pm

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  Hi,
  I can’t connect anymore to my website https://christophemadrona.wordpress.com.
  My username is: christophemadrona and I know my password but when I try to connect this message appears:
  Your account has been blocked for security reasons. To continue, you must reset your password.
  The problem is that I can’t receive the link to reset the password because when I created the webiste my email address was (email visible only to moderators and staff) but that email address doesn’t longer exist so I don’t receive the mail with the link to reset. My email adress is now : (email visible only to moderators and staff).
  In the Account Recovery section, you ask for :
  a transaction ID or an activation URL or key or two factor authentication codes but I don’t have any of those informations.

  I that something possible to help me to reset my password and change my email address on my website?

  Thank you very much

  Christophe Madrona