Considering switching hosting company – Can we use you?

  • Unknown's avatar
    sensoriopaso · Member ·

    Can you do the following:
    • Website Hosting
    • Asset storage of all static assets (images, files, etc)
    • Image optimization and caching
    • Uptime monitoring (we know before you do when your site goes down)
    • Daily website and database backups
    • CMS security updates
    • Security certificate set-up and renewal (at no additional cost)
    • An hour (roughly) of content or design updates
    • Monthly traffic and audience report from Google Analytics—a summary of your visitors and where they come from
    • Monthly keyword, site health and backlink analysis report—a window into how your site is performing in search
    • Set-aside consulting time if any questions arise

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-doublebassd · Staff ·

    Hi there,

    • Website Hosting

    Yes, hosting with WordPress.com is absolutely free. You only pay if you decide you want additional features for you site via the various paid plans available:

    http://wordpress.com/plans

    • Asset storage of all static assets (images, files, etc)

    Here is the accepted file types that can be uploaded to our media library:

    https://wordpress.com/support/accepted-filetypes/

    In terms of storage size:

    – WordPress.com Free legacy (launched before 31 March 2021) includes 3 GB of storage. Free sites created after 31 March 2021 include 1 GB storage.
    – WordPress.com Personal includes 6 GB of storage.
    – WordPress.com Premium includes 13 GB of storage.
    – WordPress.com Business and eCommerce include 200 GB of storage.

    • Image optimization and caching

    We have information on how you can optimize your images before uploading them on our support page:

    https://wordpress.com/support/media/image-optimization/

    • Uptime monitoring (we know before you do when your site goes down)

    WordPress.com runs on thousands of servers located in several separate data centers in different parts of the US and around the world. We’re not perfect and we do occasionally experience problems, but our network is designed so that sites continue working even when servers or parts of the network fail. Outages are rare and brief.

    If there is ever a major outage or any scheduled maintenance it will be posted at https://automatticstatus.com/

    Please check out our support page for more information:

    https://wordpress.com/support/status/

    • Daily website and database backups

    Backups occur every 24 hours – backups and restore features are available in plugin-enabled plans. For more information, please visit:

    https://wordpress.com/support/restore/

    Here is information on exporting as a way to backup for all plans:

    https://wordpress.com/support/export/#using-export-as-a-backup-tool

    • CMS security updates

    We take the security of your account and site very seriously. For more information on the way we handle security updates, please visit our security page here: https://wordpress.com/support/security/

    • Security certificate set-up and renewal (at no additional cost)

    We automatically install an SSL certificate for your site at no cost to you.

    https://wordpress.com/support/security/#encryption-by-default

    • An hour (roughly) of content or design updates

    I’m not too sure what you are referring to with this one. Please elaborate on this feature and I’d be happy to answer.

    • Monthly traffic and audience report from Google Analytics—a summary of your visitors and where they come from

    You must have a paid plan to use Google Analytics on WordPress.com, but we do support this feature for sites hosted here:

    Connect to Google Analytics

    • Monthly keyword, site health and backlink analysis report—a window into how your site is performing in search

    If you purchase a plugin enabled plan, I would recommend Yoast Premium as it fit to address all of your SEO needs:

    Purchase Yoast SEO Premium Directly on WordPress.com

    • Set-aside consulting time if any questions arise

    Yes, we have what we call Quick Start sessions where we can consult with you in regard to your site. You can read more about it here:

    https://wordpress.com/support/quickstart-support/

    In general, we do provide support through these forums, via email, and even live chat if you have a paid plan.

    For the different ways we provide support, please visit our support page:

    Contact WordPress.com Support

    Hope this helps. Please let us know how we can assist via this thread, and we’ll be happy to assist.

    Thanks!

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