Console Browser says it cannot find a requested image that does not exist on my

  • Unknown's avatar
    us7rname7860 · Member ·

    I have a site that I am working on and I noticed that I get this error in my browser console:

    Failed to load resource: the server responded with a status of 404 ()

    It was trying to load a image file called ‘bg-10-free-img.jpg’

    Image Screen Shot: https://imgur.com/CBxzqeq

    Now I did look in the console and I did see this Image file in the console but when I try to go to the link where it should exist, I get an error 404 Page. I even checked in my hosting file directory and nothing with that name came up.

    For clarification, this is a site that is running on the latest version of PHP and WordPress. I am using Cpanel for hosting. The site I’m having trouble with is https://starlightdesigning.com

    If anyone knows a fix for this issue that would be awesome!

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    Sorry to hear that you’re having issues with your site. I checked and found that your site at starlightdesigning.com is using the WordPress.org software and is hosted by Namecheap. We aren’t able to provide direct support for sites using WordPress.org as this forum is for WordPress.com sites. If you aren’t sure about the differences, please check out this page: WordPress.com vs WordPress.org.

    We are happy to point you in the right direction, but note that you may need to contact your hosting service for help or post on the WordPress.org community forum here: https://wordpress.org/support/forums

    Generally speaking, the actual image file returning a 404 error code means the file is no longer available on your site’s servers. Did you upload this file manually to set it as a background image? If you did, it’s no longer on the server. So you may need to upload it again and set it as the background image.

    Note that I didn’t actually notice any images missing on the site. So if it’s just the error on the console, you can probably ignore it or look up the code to locate where it’s being called. If you need help with that, you can post on the WordPress.org support forum here: https://wordpress.org/support/forums

    Regards

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