Constant E-mails notifications

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  sarahjones932 · Member · Feb 11, 2021 at 8:30 pm

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  I get the same e-mails notification almost daily notifying me that ‘two of my plug-ins have failed to update’. I need to know either 1)if I NEED the two plug-ins that continually don’t work or 2)if I can change my setting to NOT get these alert e-mails sent to me anymore.

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  staff-blorbo · Staff · Feb 11, 2021 at 10:48 pm

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  I don’t see any WordPress.com sites under your account here.

  What is the URL of the site with the problem?

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  sarahjones932 · Member · Feb 12, 2021 at 2:48 am

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  It’s: justkeepingupwiththejoneses.com

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  staff-totoro · Staff · Feb 12, 2021 at 3:17 am

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  Hi there,

  The site justkeepingupwiththejoneses.com appears to be a self-hosted WordPress (also called “.org”) site hosted on BlueHost Web Hosting, and not a site hosted on our WordPress.com service.

  You can confirm here: https://gwhois.org/justkeepingupwiththejoneses.com+dns

  To clarify, we are not the only providers of WordPress sites, and BlueHost also happens to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

  You can find support for your self-hosted WordPress site here: https://wordpress.org/support/forums/

  You may also wish to contact your host’s support team for more assistance.

  Hope that points you in the right direction!