contact form

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  emimerle · Member · Oct 21, 2014 at 7:45 pm

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  Hi,
  I created a contact form on my wedding blog.
  Some people told me they answer online through the form but I didn’t get any answer, even if I put my email address in the email address notification field.
  Would you help me with that?
  Thanks

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 21, 2014 at 7:52 pm

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  All responses to the contact form, which is meant to be used for private communication that does not appear on the blog are found at your feedback management area. They are also emailed to you.

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  timethief · Member · Oct 21, 2014 at 7:54 pm

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  If this is your page for a contact form http://emilieetromain.wordpress.com/comment-venir/ then you did not create one there at all. What’s there is a comment box.

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  timethief · Member · Oct 21, 2014 at 7:56 pm

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  To get support in your own language please post to Français (French): http://fr.forums.wordpress.com

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  emimerle · Member · Oct 21, 2014 at 8:06 pm

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  Thanks.
  The form is actually on the front page

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  emimerle · Member · Oct 21, 2014 at 8:08 pm

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  I don’t find anything in the feedback area
  And I didn’t get any email on my gmail

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  timethief · Member · Oct 21, 2014 at 8:10 pm

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  Okay then. Please confirm your email address for notifications:
  http://en.support.wordpress.com/email-notifications/
  Please also check in your email client spam/ junk mail filter as well as your “social” tab in Gmail, if you use it. I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  emimerle · Member · Oct 21, 2014 at 8:11 pm

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  OK. Thanks a lot for your help.

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  timethief · Member · Oct 21, 2014 at 8:12 pm

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  You’re welcome and please be patient while waiting for a Staff reply.

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  rachelmcr · Member · Oct 23, 2014 at 12:53 pm

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  Hi there,

  You can find all of the feedback submitted through your contact form under Feedback > Feedback in your site’s dashboard. We also emailed those to the email address you specified when you set up the form.

  Please check Gmail’s Spam filter as well as the Social and Promotions tabs — as timethief mentioned, sometimes emails from WordPress.com end up there.