contact form

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  heartfeltcounselingservices · Member · Feb 4, 2021 at 8:13 pm

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  I use improvMX and gmail.
  1. I am not receiving messages in my gmail through the website contact form.
  2. I would like to make sure the security key is correct for the reCAPTCHA. However, it’s not allowing me to review that setup page.
  Thank you.

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  staff-mckluskey · Staff · Feb 5, 2021 at 8:49 am

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  Hi there!

  I don’t see any sites under your account; what’s the address of the site you’re working on?

  Please note that these forums are for WordPress.com-hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out, and you’ll want to seek help at these forums:

  https://wordpress.org/support/forums/.

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  heartfeltcounselingservices · Member · Feb 5, 2021 at 1:57 pm

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  Hello there,
  Thank you for your reply.  The website is http://www.heartfeltcounselingservices.com. I have not published my site.  I am using Elementor with the WordPress contact form that was already in the template.
  Thank you.

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  staff-doublebassd · Staff · Feb 5, 2021 at 2:02 pm

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  Hi there,

  I checked your site and it appears you’re in the wrong forum. Your site is using the open-source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com-hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue.

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!