Contact form flat help

  • Unknown's avatar
    joshmendiola94 · Member ·

    Hello, I am testing my contact form to see if i receive any emails when i fill it out from my word press website.
    I type in my name, email, and description, but when I check my email, i only receive the code and not the actual message.
    This is how the contact form is edited on my wordpress:
    TO: (email visible only to moderators and staff)
    FROM: (email visible only to moderators and staff)
    SUBJECT: [your-subject]
    ADDITIONAL: Reply-To: [your-email]

    Then when I try to send an email to myself from my site, the code above is all I get. I dont get the actual message I wrote.

    How can I fix this?
    Thank you

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    Your site is not hosted by us (WordPress.com). It is using the self-hosted version of WordPress and it is hosted by SiteGround. It also looks like you’re using the plugin Contact Form 7. Therefore, I suggest contacting the plugin’s author:

    https://wordpress.org/support/plugin/contact-form-7

    We’re only able to provide support for WordPress websites that are hosted by us. For help with a self-hosted WordPress site you can ask over at the WordPress.org forums:

    https://wordpress.org/support/

    If you want to know more about the differences between WordPress.com and the self-hosted WordPress.org you can read this article:

    WordPress.com vs. WordPress.org

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