contact form seems to have stopped working

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  counsellorneil · Member · Mar 9, 2015 at 10:10 am

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  Hi, I’ve a contact form on the following page http://counsellingworld.co.uk/contact-me/ that does not appear to be working now. It was working a few months ago when I tested it okay. Now I am not receiving any emails when people submit the form. I have checked my spam folder and nothing is in there. Any suggestions as to what might be wrong?

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · Mar 9, 2015 at 5:44 pm

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  Hi Neil,

  I just checked and confirmed that your contact form is working as expected. You can find all of the contact form submissions under Feedback > Feedback in your site’s WP Admin dashboard.

  I also confirmed that we are sending you an email each time the form is submitted, and those emails are being successfully received by Gmail (at the email address in your account settings).

  You may want to search your email for emails with the subject line “counselling contact” to see if they are ending up somewhere outside of your email inbox. Please let me know if you have any questions about that!