Contact forms

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  mturnerdwc · Member · May 18, 2021 at 4:14 pm

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  I have a contact form in my website and I am not getting emails when I fill them out. Is there anyway to fix this? Thanks!

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  staff-blorbo · Staff · May 18, 2021 at 5:00 pm

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  I don’t see any WordPress.com sites under your account here.

  What is the URL of the site with the problem?

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  mturnerdwc · Member · May 18, 2021 at 5:02 pm

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  Here is the website.

  https://dwpropertygroup.com/

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  staff-blorbo · Staff · May 18, 2021 at 5:21 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  And, you can find support for your theme, which is providing the contact form, at https://www.elegantthemes.com/contact/