Contact support

  • Unknown's avatar

    Hey there,

    I would like to cancel my entire account and domain, if possible. I thought I had set everything to “expire” (so it doesn’t auto-renew) though I keep seeing indications that ‘cetanclawson.org’ auto-renews on Apr 7th. I don’t want to be charged anymore.

    Thanks for your help!
    Cetan

    The blog I need help with is: (visible only to logged in users)

  • I can absolutely help you with that.

    Just to clarify, if you want to cancel your domain cetanclawson.org it can take up to several weeks for our domain registrar to release the domain, and it may not choose to do so. We can’t guarantee that your domain will ever be available to you again once canceled. If you have any intention of using cetanclawson.org again in the future, I suggest that you do not choose to cancel.

    Please confirm that you understand and want to cancel your domain. Once you have done so, I will cancel it and remove the upgrade from your account.

    Please let me know if you have further questions or if anything is unclear.

  • Unknown's avatar

    Hello rootjosh,

    Thank you for your reply. I understand your message fully. I confirm, and I ask that you or your team please proceed in canceling my aforementioned domain and upgrades, as well as any other associated upgrades to the account.

    Thank you kindly for your assistance. If a confirmation can be sent to me upon the above items being actioned, please do so.

    I appreciate your help,
    Cetan

  • Unknown's avatar

    Hi Cetan,

    I cancelled all of the upgrades linked to your account cetanclawson (including your domain cetanclawson.org). That leaves just the site itself, now located at its free WordPress.com address: https://cetanclawson.wordpress.com/

    If you no longer want the site at all, you can either change its Privacy Settings so it’s no longer visible to the public, or you can permanently delete the site and its WordPress.com address. (Please note that deleting a site can’t be undone, and the free address won’t be available for you or anyone else to use in the future.)

    Please let me know if I can do anything more to help with that. :)

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