contact us after subscription

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  greenwichpantryblog · Member · May 5, 2020 at 7:38 am

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  Good Morning,
  After the subscription (pressing the bottom follow), there’s a pop up message saying ‘Thanks, if you don’t get the email please contact us’ Clicking on contact us there’s a connection with the WordPress support, whereas we would like to receive the email of the person that didn’t receive the email, if possible. How can we change this?

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  staff-ozmodiar · Staff · May 6, 2020 at 8:56 pm

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  Since the notification system is through WordPress.com itself, there is no way for you to be the contact “person” for problems with the subscription emails. Since staff needs to sort out any issues of that sort, it would just be frustrating for you and your readers even if you were the contact person.

  Does that make sense?

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  greenwichpantryblog · Member · May 7, 2020 at 2:16 pm

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  It does.
  Now it is all clear.

  Thank you very much for your help.

  Michela