Contact Us form on website not working

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  seanapplied · Member · Jun 11, 2019 at 8:32 pm

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  I have a contact form on my website and I have just sent two tests and I haven’t received an email with the enquiry and it is not appearing in my WordPress messages??

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Jun 11, 2019 at 9:49 pm

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  Hi there,

  Here are instructions to check your form and see what email address the form is sending the messages to:

  Form Block

  However, I checked your site and it appears you’re in the wrong forum. Although your site is connected to WordPress.com via Jetpack, it is using the open source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/plugin/jetpack/

  These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would reach out to your site host for help.

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!

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  seanapplied · Member · Jun 13, 2019 at 2:11 pm

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  Thank you for replying and your help it is appreciated.