Contacting someone about billing for a domain name that is with WordPress.com

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  solosquaredanceclub · Member · Jan 19, 2017 at 4:45 pm

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  I am getting Emails that my credit card to automatic renew my domain name with WordPress.com is expired and the auto renewal failed but looking at ‘manage Purchases’ on the account has a valid credit card number with an expiration date in 2018. I see no way to contact someone that can help me straighten this out and I WILL NOT go to the links in the Email because of phishing concerns.

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Jan 19, 2017 at 6:39 pm

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  Hi @solosquaredanceclub , you don’t have a domain on this account. Can you log out, then log in using the email address that gets the reminders? You should able to manage the domain from there, but if not, respond again from that account or get in touch at http://wordpress.com/help/contact . That way we’ll be able to look up the details. Thanks!