Content and styling missing

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  bagsofsupport · Member · Sep 7, 2021 at 4:42 pm

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  Hello,
  We seem to have quite a significant problem with our website. All of the webpage styling seems to have disappeared, despite us having a theme installed. And all of our media library has disconnected from the actual content. I was wondering if you could be able to help us restore our website.

  Thank you and kind regards.

  Site: https://www.bagsofsupport.co.uk/.
  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-blorbo · Staff · Sep 7, 2021 at 6:20 pm

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  Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

  And, you can find your theme’s support at https://wordpress.org/support/theme/alizee/