Content on my blog goes missing! What's happening??
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Where has my content gone? I started up welcometobridgetown.wordpress.com on 12/1, and have posted a few pages and blog posts, but at the moment nothing is showing up. It was fine for a few days but keeps disappearing for no reason–it looks like the coding is completely broken and nothing’s coming up.
This is my professional author site and need this up and running–please help ASAP!!
The blog I need help with is: (visible only to logged in users)
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Follow-Up info:
1. I used the Twenty Fourteen theme, not sure if the theme itself is causing issues.
2. When I go to the My Blogs tab, two “welcometobridgetown.wordpress.com” links show up. I only set it up once on 12/1. Why is it showing double?
3. Yes, I have checked via multiple browsers. The page is not coming up on any of them.
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More follow-up:
4. I purchased the Premium version, so I *should* be able to see the site via both welcometobridgetown.wordpress.com and welcometobridgetown.com [my other wp blog works this way]…but at this point, I can only see the site on the second URL. Any attempt at updating the site only changes the “…wordpress.com” URL, which does not help at all.
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More follow-up:
5. Speaking of which, welcometobridgetown.wordpress.com is NOT showing up as Premium, even though it’s paid for via PayPal. welcometobridgetown.com is navigable, but I cannot edit it at this time, as it will only update the …wordpress.com site.
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Even more follow-up:
6. My ability to access my blog seems to be quite scattershot:
–Yesterday when I went to welcometobridgetown.wordpress.com, I got a blank slate.
–If I went to welcometobridgetown.com, I got the site, with a broken header picture.
–HOWEVER…later last night I was able to go onto the site, change the header picture, and even edit a post I was working on.As for today…I can reach the blog from both URLs, and the links to the pages work. HOWEVER:
–Two links for welcometobridgetown.wordpress.com are STILL showing up under the My Blogs tab.
–Even though I have one published post and one draft post, nothing is showing up when I access “All Posts” in the Dashboard. There is no trace of the one post I already have up. There is no trace of the draft post I was working on, even though I saved it multiple times and did NOT delete it.
–It’s showing up as a regular free blog and not a Premium blog.
–Under the Pages link in the Dashboard, it’s only showing “About”, and not the two other pages I’ve added.Again, this is my professional site. Can we PLEASE get this ironed out ASAP??
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Hi there,
Sorry about that! These errors were caused by a glitch on our end, which I just fixed up for you. You’ll only see the one correct site now, with all of your content and upgrades. If you aren’t seeing it as expected, you may need to refresh your browser or clear your browser’s cache.
Please let me know if I can provide any further help with this. :)
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You’re very welcome! If you have any other questions or concerns, please feel free to contact us again. :)
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