Correction Needed for Support Info: Adding email through Google

• 

  matrixinfoservice · Member · Aug 11, 2014 at 5:43 pm

  • Copy link
  • Add topic to favorites

  I followed the instructions for setting up my email here:

  http://en.support.wordpress.com/domains/add-email/add-email-through-google-apps/

  However there is a critical step missing there: The User must delete any existing MX records before the new Google MX records will work. I wondered about that, especially since my mail wasn’t working after I set it up. So I checked Google’s instructions and found it.

  It’s just one missing step, but it’s crucial.

  The blog I need help with is: (visible only to logged in users)

• 

  shawnajroberts · Member · Aug 11, 2014 at 10:20 pm

  • Copy link

  Hi there!

  Thanks for letting us know about this! I’ll make sure that step gets added to our directions.