Corrupted page and inaccessible
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We can’t access our website https://majalatalfiniq.com/ it seems corrupted. When we try to enter it, we don’t get a Captcha, hence we can’t enter. We are stuck.
The site I need help with is [visible only to staff] (email visible only to moderators and staff)/. It is not hosted by WordPress.com, but it is connected with Jetpack. This site is not linked to my WordPress.com account.
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Sorry to hear that! The site isn’t hosted with us, so there’s little we can do but give advice:
https://wordpress.com/support/com-vs-org/I took a look at your homepage and to me it seems your theme is broken, maybe more. Can you ask your host to help you restore a good backup?
Or, if this happened with a recent theme or plugin update or install, you can manually remove one like so (especially if it’s mentioned in errors):
https://wordpress.org/support/article/managing-plugins/#manual-uninstallationGoing forward, you’ll also want to use the correct forums for self-managed installations:
https://wordpress.org/support/forums/Or, you’d be welcome to migrate your site to our services once this is resolved, so we can provide direct support going forward. All of our paid plans include hosting, support, maintenance, SSL, and more. You can find our pricing here:
https://wordpress.com/pricingHoping this helps!
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