• Support
  • Pricing
  • Log in
  • Get started
Build
  • Website
  • Ecommerce
  • AI website builder
Publish
  • Blog
  • Newsletter
Hosting
  • Managed hosting
  • Agency hosting
  • Site migration
Domains
  • Find a domain
  • Transfer a domain
Email
  • Professional email
Affiliates
  • Affiliate program
Enterprise
  • Enterprise hosting 
Tools & Services
  • Business name generator
  • Logo generator
  • Speed test
  • Hire an expert
  • Site profiler
  • Newspack 
For Developers
  • Developer tools
  • Developer blog
  • Rest API
  • Docs
  • Studio 
Features
  • Themes
  • Plugins
  • Patterns
  • AI features
  • View all
Discover
  • Latest news
  • Browse blogs

  • Products
  • Resources
  • Support
  • Pricing
  • Build
  • Website
  • Ecommerce
  • AI website builder
  • Publish
  • Blog
  • Newsletter
  • Hosting
  • Managed hosting
  • Agency hosting
  • Site migration
  • Domains
  • Find a domain
  • Transfer a domain
  • Email
  • Professional email
  • Affiliates
  • Affiliate program
  • Enterprise
  • Enterprise hosting 
  • Tools & Services
  • Business name generator
  • Logo generator
  • Speed test
  • Hire an expert
  • Site profiler
  • Newspack 
  • For Developers
  • Developer tools
  • Developer blog
  • Rest API
  • Docs
  • Studio 
  • Features
  • Themes
  • Plugins
  • Patterns
  • AI features
  • View all
  • Discover
  • Latest news
  • Browse blogs
Get Jetpack app Manage your site on mobile Download
Log in Get started
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Search
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Forums / Create New Account

Create New Account

  • Unknown's avatar
    lapd12083 · Member · Oct 9, 2023 at 10:13 pm
    • Copy link Copy link
    • Add topic to favorites Add topic to favorites

    I am co-administrator for a private WordPress blog with several thousand members. Up until last week, we were able to create a username and password for new members when they sent a request with their email address. The ‘Create New Account’ screen allowed us to do so. WP has now changed that screen to allow only for entry of the email address and sends a link to the new member. It is very confusing for our new members, many of which are older and somewhat technically challenged.

    Has anyone on this forum experienced this same problem? Please advise if there is any solution for getting back to the old ‘Create New Account’ screen.

    Please let me know as soon as possible since we have several pending requests from persons wanting to join our private site.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • The topic ‘Create New Account’ is closed to new replies.

Tags

  • account
  • wpcomhelp

About this topic

  • In: Support
  • 1 participant
  • 0 replies
  • Last activity 3 years
  • Latest reply from lapd12083

Have a question?

Get in touch
Back to Top

Couldn't find what you needed?

Contact us

Get answers from our AI assistant, with access to 24/7 expert human support on paid plans.

Browse our guides

Find step-by-step solutions to common questions in our comprehensive guides.

WordPress.com

Products
  • WordPress Hosting
  • WordPress for Agencies
  • Ecommerce
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Professional Email
  • Website Design Services
  • WordPress Studio
  • Enterprise WordPress
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • WordPress AI Features
  • Google Apps
Resources
  • WordPress.com Blog
  • Business Name Generator
  • Logo Maker
  • WordPress.com Reader
  • Accessibility
  • Remove Subscriptions
Help
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
  • Developer Resources
Company
  • About
  • Press
  • Terms of Service
  • Privacy Policy
  • Do Not Sell or Share My Personal Information
  • Privacy Notice for California Users
DeutschEspañolFrançaisBahasa IndonesiaItalianoNederlandsPortuguês do BrasilSvenskaTürkçeРусскийالعربيةעִבְרִית日本語한국어简体中文繁體中文English

Mobile Apps

  • Download on the App Store
  • Get it on Google Play

Social Media

  • WordPress.com on Facebook
  • WordPress.com on X (Twitter)
  • WordPress.com on Instagram
  • WordPress.com on YouTube

Automattic

Automattic
Work With Us
    • WordPress.com Forums
    • Sign up
    • Log in
    • Copy shortlink
    • Report this content
    • Manage subscriptions