creating a new site

  • Unknown's avatar
    sakshizion · Member ·

    I am trying to create a new site using WordPress.. I attempted to start with a free plan but I keep getting the error message.

    The site I need help with is sakshizion.com. It is not hosted by WordPress.com, but it is connected with Jetpack.

  • fstat · Staff ·

    Hi there,

    Your site is not hosted by us (WordPress.com). It is using the open-source WordPress software and it is hosted elsewhere. Therefore, you need to contact your hosting provider regarding your issue.

    We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you need to ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    WordPress.com vs. WordPress.org

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