Credit Card Charge

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  thatsnotmypinata · Member · Sep 29, 2021 at 1:54 am

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  Hello,
  I have been charged for a subscription I did not sign up to.
  How do I cancel, get a refund and ensure this doesn’t happen again?

  Site: (email visible only to moderators and staff).
  WP.com: Yes
  Correct account: Yes

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  fstat · Staff · Sep 29, 2021 at 6:25 am

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  Hi there,

  We have no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

  Please use the following tool to determine if the purchase you’re referring to is associated with WordPress.com or not.

  Why was I charged?