Credit card charge for unknown service

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  sherryireland150af1f5b8 · Member · Dec 4, 2018 at 6:38 pm

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  I saw a 19.99 charge on my credit card for WordPress and have no idea how you have my credit card info. Please explain before I contact the BBB

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  gemmacevans · Member · Dec 5, 2018 at 12:49 pm

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  Hi sherryireland150af1f5b8,

  The account you are contacting us from hasn’t been charged for any upgrades on WordPress.com so please enter the transaction details into this form (do not share them here) if you need more information:

  Why was I charged?

  There is also a “contact support” link on the right of that page, which provides the option to contact our billing team.

  I’ll be here if you have any questions.