Credit card failure while purchasing domain

  • Unknown's avatar
    stoolena · Member ·

    Hello,
    After trying to buy a domain, I got this: ” The transaction was declined. Please contact your card issuer as they may have blocked the transaction for anti-fraud purposes. Alternatively, try another card.”
    I called my bank support and they said there were no requests from any system and probably something went wrong with the site I tried to purchase.
    What can I do to solve this problem?
    Thank you,
    Olena

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    rachelmcr · Member ·

    Hi Olena,

    I checked in our system, and we don’t have any record of attempted transactions on your account, either. There must have been a glitch — sorry about that! Can you please try the purchase again?

    If you run into trouble with it again, please let me know. :)

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