Credit card Java error on Mobile SIte

• 

  oldfieldsfarm702c34ee47 · Member · Jul 11, 2022 at 6:15 am

  • Copy link
  • Add topic to favorites

  Hi There,

  we have a customer unable to process credit card details when purchasing on mobile phone: the below message appears:

  “Since your browser does not support JavaScript, or it is disabled, please ensure you click the Update Totals button before placing your order. You may be charged more than the amount stated above if you fail to do so”

  a change from mobile site to full shows credit card functionality as normal.
  Purchases using desktop website are error free.

  any information would be great.
  thanks

  The blog I need help with is: (visible only to logged in users)

• 

  staff-doublebassd · Staff · Jul 11, 2022 at 1:32 pm

  • Copy link

  Hi there,

  Since you have WooCommerce installed on a WordPress.com Business Plan or have a paid WooCommerce extension on a self-hosted site you can open a ticket while logged into your account at:

  https://woocommerce.com/contact-us/

  The WooCommerce team would be more than happy to assist you with this via live chat or email.

  Thanks!