Credit Card payment refused

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  keeleyg · Member · Feb 17, 2015 at 7:17 pm

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  I am trying to renew the subscription for my site but I get a ‘This transaction cannot be processed due to an unsupported currency.’ error message when I try to pay with my credit card.

  The blog I need help with is: (visible only to logged in users)

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  shawnajroberts · Member · Feb 17, 2015 at 7:45 pm

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  Hi there!

  I just took a look and it looks like you’ve successfully renewed the domain registration for keeleyg.com. Let me know if I can help with anything else!

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  keeleyg · Member · Feb 17, 2015 at 7:46 pm

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  I had to use paypal though – why isn’t your direct credit card payment working?

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  shawnajroberts · Member · Feb 17, 2015 at 8:06 pm

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  What country is your card issued from?

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  keeleyg · Member · Feb 17, 2015 at 8:22 pm

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  Australia

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  shawnajroberts · Member · Feb 17, 2015 at 8:37 pm

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  Hmm. I’m not seeing any other errors about this, but I’ll ask our store team to take a look. :)