Credit Card unauthorised charge

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  artisanfoodsni · Member · May 11, 2022 at 5:04 pm

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  My credit card has been debited £99.00 This was not authorised and I would like a refund please

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · May 11, 2022 at 9:49 pm

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  Is it possible you made your purchase under a different login? I do not see any upgrades listed under the account you are signed in under now: https://wordpress.com/me/purchases/

  To help you further, can you please fill out the form here to the best of your ability? https://wpchrg.wordpress.com/

  This will give us more info about your transaction (which is best not to share in this public forum) and allow you send a message to our billing support team. Thanks!