Critical Error

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  delicatekreations · Member · Aug 3, 2020 at 2:23 am

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  Hi!

  I hope all is well! I was working on my website and I removed the Cart page from the trash and afterwards I began receiving an error sating:

  ‘There has been a critical error on your website. Please check your site admin email inbox for instructions.

  Learn more about debugging in WordPress.’

  I am not sure if that has anything to do with the issue. However, I have not received an email and I am unable to continue making updates to my website. I checked Spam and have tried checking my email several times with no luck. My admin email associated with my account.

  ALSO,
  1.) My contact form is not sending emails to my email Business Email address. I’ve updated the contact form and copies the link into the page and it is still not working.

  2.) I am unable to purchase the items I add to the cart. It shows an error page as if a payment method is not available.

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  kokkieh · Staff · Aug 4, 2020 at 9:38 am

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  Hi there,

  Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider. We’re only able to help with sites hosted on our servers at WordPress.com.

  Please ask the WordPress.org community for advice instead. They provide support for the version of WordPress you’re using:

  https://wordpress.org/support/forums

  If you need help with a specific plugin on the site, please contact support for that plugin directly instead.