Critical Error after installing theme

  • Unknown's avatar
    hawaiiefoil · Member ·

    I chose a premium theme (Tayp) and installed it for my brand new website, letsgofoil.com. I followed the steps to install WordPress. I immediately received an error ‘There has been a critical error on this website. Please check your site admin email inbox for instructions.’ but I don’t see any email within my inbox for (email visible only to moderators and staff), the account I used to sign up with Bluehost and WordPress.

    Please provide some guidance on how to resolve this issue.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    It looks like your theme affected your WordPress installation, and now you’re getting this error.

    If you can’t find the email, you can post in the official WordPress.org support forums (https://wordpress.org/support/forums/). The people there will help you figure out the cause of the error and guide you on how to fix it.

    Please note that the forum you have posted is for the WordPress.com hosting platform, which is different than the WordPress software that your site is using. You can learn more about these differences here:

    WordPress.com vs. WordPress.org

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