Critical Error on ledgetheatre

• 

  theledgetheaterla · Member · Feb 12, 2022 at 12:48 am

  • Copy link
  • Add topic to favorites

  I have a critical error on my website and I cannot get it back and need it to be rolled back out of apparent updates that is no longer making the site work.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

• 

  staff-blorbo · Staff · Feb 12, 2022 at 12:58 am

  • Copy link

  I don’t see any WordPress.com sites under your account here.

  What is the URL of the site with the problem?

  NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/

• 

  theledgetheaterla · Member · Feb 12, 2022 at 1:23 am

  • Copy link

  http://www.ledgetheatre.com

• 

  staff-blorbo · Staff · Feb 12, 2022 at 6:32 pm

  • Copy link

  That is a self-hosted WordPress.org site, which we really can’t help with here.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/