Critical Error Screen
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Hi WordPress Team,
When I try to enter my WordPress site through Bluehost, it says critical error message and will not allow me into the WordPress dashboard to edit my site. I was able to access the site a few days ago so I am unsure of what changed. I looked on the WordPress support forums and tried deactivating and reactivating the plugins but that did not help. Please let me know how to fix this!
Sincerely,
Caroline Friedl
WP.com: Unknown
Jetpack: Yes
Correct account: Unknown -
Hi,
It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.
We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.
If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:
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