Cropping tool not working

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  nathanagin · Member · Nov 22, 2021 at 3:10 am

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  Have been able to upload a new image to my photo gallery, but everytime I go to crop it, the tool and preview image does not display. This appears to have been documented several times over the past several weeks by users on Twitter.

  I’ve used several different browsers, cleared cache, turned off ad-block extensions. Always the same result – no cropping tool or preview. Thanks!

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  nathanagin · Member · Nov 22, 2021 at 3:18 am

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  I’m on OS 12.0.1 Monterey, and latest versions of Chrome, Safari, Firefox.

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  fstat · Staff · Nov 22, 2021 at 8:12 am

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  Hi there,

  This looks like an issue with your WordPress installation, so you need to post in the WordPress.org support forums:

  https://wordpress.org/support/forums/

  The forum you have posted is for the WordPress.com hosting platform which is different than the WordPress software that your site is using. You can learn more about these differences here:

  WordPress.com vs. WordPress.org

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  nathanagin · Member · Nov 22, 2021 at 7:12 pm

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  Thanks for responding.

  This is actually related to the gravatar.com site itself – attempting to change an image there, and the cropping tool is broken.

  https://en.gravatar.com/gravatars/crop

  I’ll see about contacting them directly. Thanks!