css style sheet missing?

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  ireneogrizek · Member · Jun 15, 2013 at 11:47 pm

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  I am getting two error messages: first this one: Fatal error: Theme CSS could not load after 20 sec. Please download the latest theme at http://galleria.io/customer/

  So I went to Envato (which is where I bought Ciola (from Theme Forest). I have no idea why the name galleria.io/customer came up. Anyway, I was told to delete Ciola (by uploading another theme) which I did, but when I tried to upload Ciola again, I was told it was missing a css style sheet and that the theme was broken. Now, I know this sounds like the problem belongs to Ciola, but error message no. 1 turned up a couple of times after I went back to Canvas.

  I have a ticket in with Envato, but they aren’t answering in a timely way and I’m not sure where this problem belongs. I’m not a techie, so please help me figure this out.

  Thank you,
  Irene Ogrizek

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jun 15, 2013 at 11:55 pm

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  We do not have FTP access to free hosted WordPress.com blogs and we not able to upload third party themes.
  http://en.support.wordpress.com/ftp-access/
  http://en.support.wordpress.com/themes/adding-new-themes/

  The only themes you can use on a free hosted WordPress.com blog like http://iiogrizek.wordpress.com/ are those found here > Appearance > Themes and showcased here > http://wordpress.com/themes/

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  timethief · Member · Jun 15, 2013 at 11:57 pm

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  If you need support for WordPress.org software then you are posting to the wrong support forum. WordPress.com and WordPress.org are completely separate and have separate logins. If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there and receive advice from WordPress.ORG bloggers.

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  ireneogrizek · Member · Jun 16, 2013 at 12:41 am

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  It’s not a free blog on WordPress. And I used Canvas, which is not a WordPress theme. The theme is Ciola and my site is hosted at Hostpapa.
  I still need help.

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  ireneogrizek · Member · Jun 16, 2013 at 12:42 am

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  Sorry, that addition at the end of the initial message was put on by WordPress, not me. The site I need help with is another one.